The Waiting List feature allows your customers to book for a busy timeslot and join the waitlist. It is a life-saver feature in many cases.
It is not always feasible to create an active reservation for the customer’s desired dates and customers cannot find their preferred timeslot as free at all times. For example, the timeslot may be full, or the customer’s preferred timeslot may not be available at the time the customer wishes to stay. The same circumstances may prevent you from immediately making adjustments to an active reservation in response to a customer’s request. You can enable the Waiting List option in your admin dashboard to let customers book for an already booked timeslot. If the requested timeslot becomes available for the requested dates, the reservation might be "accepted" and the customer receives a link for the payment.
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